TeamSnap FAQs
How do I register my team?
Click here to learn about how to register your team.
Why did my player(s) not receive an invitation?
Did you complete your order and receive the Registration Confirmation? You must click on the 'Register & Pay Later' button on the Secure Checkout screen in order to complete the order. Invitations are emailed once that is done.
Did you enter the correct email address?
The email message may have ended up in the spam or junk mail folder.
To ensure that you receive emails from TeamSnap, please whitelist the following email addresses:
message-tournaments@teamsnap.com
donotreply@email.teamsnap.com
hq@email.teamsnap.com
hq@secretlair.teamsnap.com
support@teamsnap.com
teamsnapinc@comms.teamsnap.com
support—tournaments@teamsnap.com
If you're not sure how to whitelist an email address, specific instructions for many providers can be found here:
INSTRUCTIONS TO WHITELIST AN EMAIL ADDRESS
Refer to the “Team Management Using TeamSnap“ document for instructions on resending invitations and sending invitations to different email addresses.
How do I know if my payment was received?
Log in to TeamSnap (https://events.teamsnap.com/login)
Click on Receipts under My Account
Click on the Order # for your team's registration (the Total will be $600.00 or $650.00 depending on the submission date).
Check the Balance Due.
If $0.00, your payment has been received. You should have received a receipt by email when it was processed.
If a balance remains, payment has not yet been received. If recently mailed, please check back in a day or two.
How do I update information for a player on my roster?
Click here to learn about how to update information for a player on your roster.
How do I add a player to my roster?
How do I update info for Team Representative(s) and/or Coach(es)?
Team administrators are not allowed to update non-player information
Send an email to hwd@hollywooddodgers.org to request the necessary change(s)
How do players (or parents of youth players) register?
Click here to learn about how to register your player.
